This paper discusses a method of program evaluation increasingly preferred by many funders and was first delivered as a keynote address for the 1999 British Museum Annual Meeting.
From all sides, museums and libraries are receiving a clear message. If they are to compete for both public and private funds in an accountability-driven environment, they must develop evaluation practices that provide the most compelling picture of the impact of their services.
In the following two essays, Stephen Weil and Peggy Rudd present clear arguments for the adoption of a specific approach to evaluation known as outcome-based evaluation. They define a system of evaluation that replaces the question, “What have we done to accomplish our goals?” with the question “What has changed as a result of our work?”
Sheppard, B. (1999). Perspectives on Outcome Based Evaluation for Libraries and Museums. Institute of Museum and Library Services. https://www.imls.gov/sites/default/files/publications/documents/perspectivesobe_0.pdf