American libraries are buffeted by cross currents. Citizens believe that libraries are important community institutions and profess interest in libraries offering a range of new program possibilities. Yet, even as the public expresses interest in additional library services, there are signs that the share of Americans visiting libraries has edged downward over the past three […]
Creating a Culture of Evaluation: Taking Your Library from Talk to Action
by Bill Irwin, PhD and Kimberly Silk, MLS
Available from OLA Press March 2017.
Paperback ISBN: 978-0-88960-058-5
EBook ISBN: 978-0-88960-059-2
Print Copies available for $37.95 CAD.
OLA Members have free access to the eBook via Wilson Web.